Listening to Our Patients, Acting on Your Feedback

At Church View Surgery, we are committed to continuously improving the care and services we provide. Patient feedback plays a vital role in helping us understand what is working well and where further improvements are needed. By sharing your experiences, you help us shape services that are responsive, accessible, and aligned with the needs of our community.

Our “You Said, We Did” update outlines the actions we have taken in direct response to the comments and suggestions we have received. This approach supports our ongoing commitment to transparency and ensures that patient voices remain central to the way we develop and deliver our services.

Thank you to everyone who has taken the time to share their views. Your feedback continues to guide positive change across the practice.